Refund & Cancellation Policy

Last updated: 2026

Red Top Productions LLC d/b/a BuilderNexa ("we", "us") operates BuilderNexa at https://buildernexa.com.

Cancelling

You may cancel at any time from your account page (https://buildernexa.com/account/cancel) or by emailing [email protected]. Cancellation stops all future charges. You keep access until the end of the period you have already paid for.

Refunds

Refund requests made within 30 days of a charge will be honoured in full. Email [email protected] or call +1 (888) 853-8315 with the email address on your account.

Renewals

Recurring plans renew every 30 days. We send a reminder 5 to 7 days before a renewal.

Unknown charges

Charges from us appear on your statement as buildernexa.com. If you don't recognise a charge, contact us first at [email protected] — we'll resolve it quickly.

Contact

Red Top Productions LLC d/b/a BuilderNexa, 333 E Lancaster Ave # 356, Wynnewood, PA 19096, USA. Email [email protected], phone +1 (888) 853-8315 (Mon–Fri, 9am–6pm).